“One of the most important things we can do is to allow our staff to achieve the best that they can”

Bridge Referrals places team work at the heart of our ethos.  We take pride in our dedication to offering the highest standards in veterinary care. We envisage developing a highly motivated team by investing in their training, career prospects, job satisfaction and wellbeing. We want to empower our staff to take pride in the service they provide and work to the best of their ability. We are committed to individual career advancement and dedicated to promoting a healthy work life balance.

Bridge Referrals are now looking to fulfil the following positions as we grow through 2024:

Closing date for all current vacancies is Tuesday, 30th April 2024

 

  • Clinical Nursing Coordinator

Clinical Nursing Coordinator

5 weeks holiday plus bank holidays | Paid Birthday holiday | Paid lunch break | Generous sick and parental leave policies | Employer contribution pension scheme | CPD allowance + in-house training | Generous staff discount scheme | Cycle to work scheme| RCVS and VDS fees paid

Salary – dependent on experience and qualifications

 

Main Purpose & Goals

The Clinical Nursing Coordinator will play a central role in fostering collaboration with the Senior Leadership Team (SLT) to ensure the optimal clinical, operational, and communicative aspects of the practice. This pivotal role involves providing support, leadership, and strategic guidance to the nursing teams, aligning nursing strategies with the practice’s overarching vision and strategy. As the central point of communication across teams and departments, the Practice Clinical Coordinator will prioritise maintaining the highest standards of patient and nursing care, as well as overseeing quality and contributing to the efficient management of clinical services.

Key Responsibilities

Collaborative Leadership:

  • Play a central role in shaping an efficient and effective hospital/practice environment through the promotion of excellent clinical standards, ensuring the success of the nursing team to support the development of a high-performing team.
  • Oversee and manage the daily operations in clinical areas to ensure the efficient and smooth functioning of the veterinary practice, maintaining a high standard of patient care and client satisfaction
  • Function as the primary point of communication for the nursing team, funnelling information on to the SLT.

Team Oversight:

  • Oversee the nursing team, ensuring the efficient running of their involvement in all clinical services and departments.
  • Provide clinical support when necessary with general nursing duties.
  • Motivate the referral nursing team, fostering a positive and friendly atmosphere.

Collaboration and Communication:

  • Work closely with veterinary surgeons, nursing teams, and non-clinical teams to ensure effective collaboration.
  • Ensure clear communication lines between the nursing team, SLT and other teams within the practice.

Performance Oversight and Training:

  • Monitor and contribute to the enhancement of team members’ performance, providing necessary training and support.
  • Collaborate in overseeing the reporting and reviewing of clinical incidents, adhering to the Practice Clinical Governance Policy, alongside the HR manager.
  • Provide support for induction training and ongoing training for nursing staff alongside HR manager and Training and Professional Development Coordinator.

Quality Assurance and Compliance:

  • Implement auditing processes for clinical records and maintain compliance with relevant standards and policies alongside the Purchasing and Process Manager.

Effective Rota Oversight:

  • Collaborate with the support of the Purchasing and Process Manager to ensure sufficient and appropriate staffing across daily rota schedules.
  • Assist the HR manager and the Purchasing and Process Manager in monitoring and managing overtime requests to minimise excessive hours and avoid unnecessary expenditure.

Financial Oversight:

  • Collaborate with the Purchasing and Process Manager and lead nurses to assist in stock control, rotation, and identifying potential areas that could result in the loss of profit.

Training and Development:

  • Collaborate with the Senior Management Team, the Training and Professional Development Coordinator, and clinical coaches to assist the nursing team and veterinary care assistants in addressing gaps within their personal development plans.
  • Helping facilitate effective inductions.
  • Participate in external CPD and in-house training, contributing to the continuous development of the nursing team with the support of the Training and Professional Development Coordinator.

Person Specification

Essential:

  • RVN with 2+ years’ experience in a busy, multi-disciplinary referral practice.
  • Excellent knowledge of RVN duties within a referral practice.
  • Good knowledge of the RCVS Code of Conduct.
  • Effective communication skills and ability to handle difficult situations and conversations.
  • Good ICT skills.
  • Demonstrated commitment to continuing professional development.

Desirable:

  • Previous leadership role within a veterinary nursing team.
  • Training and mentoring experience.
  • Mental Health First Aider certification.
  • Previous Clinical Coach or mentor experience.
  • Understanding of quality improvement processes such as Clinical Audits.

This role requires an individual with strong leadership skills, a commitment to excellence in patient care, and the ability to drive positive change as the practice grows.

To apply for this position please email your CV with a covering note to [email protected]