We are delighted to welcome Laura Tetlow to the Bridge Referrals Internal Medicine team. Laura graduated from the University of Edinburgh as a Veterinary Surgeon in 2019. Following graduation, she worked in a busy small animal hospital in Northumberland, where she gained valuable experience in first opinion practice before completing her certificate in advanced veterinary practice. Laura then decided to focus her career on Internal Medicine and went on to complete a one-year rotating internship, followed by a one-year Medicine internship, further developing her knowledge and experience within this field. Having always been based in the North East, Laura was…

We are delighted to announce that Katie Craig will be joining the Bridge Referrals team in October 2026 as we continue to develop our brand-new Rehabilitation Centre. Katie will be leading hydrotherapy in our purpose-built hydrotherapy room, which will feature brand-new, state-of-the-art equipment, allowing us to provide the very highest standard of rehabilitation care for our patients.  From empty room to hydrotherapy suite… watch this space! Katie began her career as an Animal Care Assistant but quickly discovered a passion for rehabilitation. She started assisting in hydrotherapy in 2017 before becoming a trainee hydrotherapist between 2021 and 2022, qualifying as…

Written by Stacey, Client Accounts & Claims Manager When we think about veterinary care, our minds naturally go to the clinical teams caring for patients - the vets, nurses and wider team working hands-on to help pets when they need us most. But alongside that care is a dedicated team working behind the scenes to keep everything running. In this blog, Stacey, our Client Accounts & Claims Manager, shares an insight into her role at Bridge Referrals, the challenges that come with managing client accounts, insurance claims and debt, and why the work she does is so important in helping…